Your data

Prayer Tracker has no accounts, so there is no account to delete. This page explains where your data lives and how to remove it.

Where your data lives

On your iPhone — your location, settings, prayer marks, qada ledger and fasts, in the app's own storage, and your first name, in the iPhone's keychain.
On your Apple Watch, if you use the watch app — a copy of your settings (including the saved city), your fasts and the last 7 days of prayer marks.
In your iCloud account, if iCloud backup is on — a copy of the settings, prayer marks, qada ledger and fasts, in Apple's key-value storage, so that they come back on a new iPhone. Your first name is not included.

We cannot read, export or delete this data for you, because we never receive it.

Delete the data on your iPhone

First clear your name, which is kept in the iPhone's keychain and would otherwise survive deleting the app: in the app's Settings, tap the greeting at the top to open Your name, and empty the field (without a subscription: "Privacy & data" at the bottom of the subscription screen → Your name). Then delete the app: touch and hold its icon → Remove App → Delete App. This removes everything else the app stored on the iPhone. If the watch app is still on your Apple Watch afterwards, delete it there too.

Remove the copy in iCloud

Before deleting the app, open its Settings → Backup & data → Erase iCloud data (without a subscription: "Privacy & data" at the bottom of the subscription screen). This turns the backup off and removes the copy from your iCloud account. (Switching Prayer Tracker off under iCloud in the iPhone's Settings only stops the syncing; it does not remove the copy.) If you have already deleted the app, install it again to erase the copy. If another iPhone of yours has the app with iCloud backup on, it uploads its own copy again the next time something changes on it, so erase it or turn the backup off there too. Apple's key-value store is not listed in iCloud storage management; if you need Apple to remove anything further, contact Apple Support.

Usage statistics

The app sends us usage statistics — for example, how many people reach each step of the first-run setup. Each event has a name, the time it happened and a few details, such as where a prayer was marked from, but never which prayer. Each batch carries a random install ID created by the app, the app and iOS version, whether it is a TestFlight or an App Store build, and the day the app was installed; Cloudflare adds the country. They never carry your name, your coordinates or city, which prayers you performed or what you owe. Deleting and reinstalling the app creates a new install ID, unconnected to the old one.

Asking first: in the EU, the EEA, the UK, Switzerland and Albania the app asks during setup and records nothing unless you allow it. Elsewhere the statistics are on.

Turning them off: Settings → Backup & data → "Share usage statistics", or, without a subscription, "Privacy & data" at the bottom of the subscription screen. Nothing further is sent from that moment, and what was waiting on the device is deleted.

Deleting what we already have: the statistics carry no name, no email address and no other contact detail, and the install ID is not shown in the app, so we cannot tell which of them are yours. Everything is deleted automatically after 90 days.

What we hold

Only what is described above and in the privacy policy: usage statistics (if they are on), the messages you send through Send feedback, and your emails. Purchases are handled by Apple: we receive no name, email address or payment details, and your purchase history is held by Apple in your Apple Account. RevenueCat keeps the record of your subscription purchases for us, without your name, and deletes it on request (see the privacy policy).

Feedback and support emails

Messages sent through Send feedback are deleted from our database 12 months after we receive them. Emails you send us are deleted 12 months after the last message in the conversation. Ask at support@prayertrackerapp.com to have either deleted sooner.